This article goes into depth on why you should start delegating work to outsourcing staff. I’ve taken out some highlights:
Dubbed as the “sunshine industry” due to its tremendous growth, the business process outsourcing or BPO industry in the Philippines remains as one of the country’s main economic drivers. Here are just a few of the factors why many investors prefer bringing their business to the country:
1. English-speaking nation.
English is widely spoken in the country and studying the language is an integral part of the educational system. Filipinos are proficient in English and most have a neutral tone, making them well-suited for voice communication.
2. Lower cost of living.
The cost of labor in the country is considerably lower than in the United States or Europe. Which is quite a boon for companies that outsource part of their operations to the country.
3. Highly skilled workforce.
Public schools in the country offer free education from preschool to high school, so the Philippines has a literacy rate of 95%.
4. Compatible culture.
Having similar interests may seem like a trivial matter, but sharing the same sensibilities with their clients can make a lot of difference in the experience and quality of service provided by a BPO company.
Interested in knowing more? Find the full article here and let me know what you think. You can also direct any questions to my email firstname.lastname@example.org, or call me on 0488 548 854 if you want to discuss!