Digital Marketing

Refund

BPO Heroes aims to be honest and faithful to its clients. We will be upfront with our clients’ needs and do everything in our best effort to offer the best service.

With that being said, BPO Heroes does not guarantee its services to any extent.

BPO Heroes believes in helping its customers as far as possible, and has therefore a liberal refund policy.

Under this policy:

• Generally due to the nature of our work, we do not assure any refunds upon cancellation.
• If a refund were made, we would debit the amount for the work already completed, and for the work in process.
• Taxes paid on services to regulatory bodies would not be refunded.
• In the event of any violation to the terms and conditions of our policy, we would cancel the agreement and would not refund anything.
• We will not refund if any delay happens because of third party participation.

Cancellations

BPO Heroes’ Cancellation Procedure aligns the different departments involved in the engagement, execution, and subsequent termination of subscription services for the company’s clients.

BPO Heroes believes in helping its customers as far as possible, and has therefore a liberal cancellation policy.

Under this policy:

• Cancellations may be requested only within the 10 day window prior to the launch of a campaign.
• The Client agrees that no refund shall be given arising from cancellations requested after the launch date.
• Cessation of work for Project websites may be requested, and the remaining work may be allocated to another Project URL.